Systems Maintenance Plans

Through standardized System Maintenance Plans, our team of professionals will take over these responsibilities and continue to make your IT operations transparent to the business. We will remotely manage all system maintenance activities according to your production schedule --- virtually eliminating the impact to your customers.

At regularly scheduled intervals, we will perform the following activities to help ensure optimal performance: operating system updates; spyware & virus protection updates; error log remediation; data backup validation; and several system scans (i.e. disk/data storage, hardware health checks, virus & spyware sweeps, etc.)

Monitoring and Reporting of Critical Operations

With the assistance of enterprise monitoring agents, we can closely monitor the performance and availability of your core infrastucture. When thresholds are surpassed, we can provide alerts and engage in proactive resolution to minimize impact or downtime.

Standard monitoring options include: host resources (cpu & memory utilization, disk space, network loads, etc.); network services (web, mail, etc.); and application operations (database, user-fuinctionality, etc.)

Application, Database, System, and Network Performance Tuning

With information collected by our enterprise monitoring tools, we can help identify operating parameters that may impede your performance or availability of your IT systems.

We offer several standard tuning options: database maintenance (normalization, profiling, indexing, etc.); network optimization; hardware/software upgrades; and more.

Custom Solutions

We offer custom solutions for businesses or individuals with specialized needs. Please contact us for more information on custom solution capabilities.